Last Updated: 06/15/2026
At Musician's Bunker, a DBA of Enkianu Creations Inc., we carefully prepare and ship orders containing musical instruments, parts, and accessories. This policy explains our shipping process and expectations.
1. Order Processing Time
Items ship within 2 business days after payment has been received and the order has been processed. Orders are not shipped on Saturdays, Sundays, or national holidays.
Orders placed on weekends or holidays will begin processing on the second available business day.
2. Shipping Methods
We use USPS, FedEx, or UPS shipping carriers and select shipping services based on the item size, weight, destination, and packaging requirements.
Available shipping options and costs will be shown during checkout.
3. Combined Shipping Discounts
The shipping cost is calculated based on the total order weight. To receive a combined shipping discount:
- Add all items you wish to purchase to your shopping cart
- Complete checkout with all items included in the same order
Orders placed separately may ship separately and may not qualify for combined shipping discounts.
4. No International Shipping
At this time, Musician's Bunker does not offer international shipping. Orders must be shipped to an eligible address within the United States.
5. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. Please verify your:
- Name
- Shipping address
- Apartment/unit number (if applicable)
- Contact information
We are not responsible for delays, returned shipments, or additional shipping costs caused by incorrect address information.
6. Tracking Information
Tracking information will be provided when available after your order has shipped. Please allow time for carrier tracking systems to update.
7. Shipping Delays
Once an order has been shipped, delivery times are controlled by the shipping carrier. Delays may occur due to:
- Weather
- Carrier issues
- Holidays
- Transportation delays
- Other circumstances outside of our control
We will assist customers when possible but cannot guarantee carrier delivery dates.
8. Damaged Shipments
If your order arrives damaged:
- Take photos of the package and item
- Keep all original packaging
- Contact us as soon as possible
Additional information may be required to assist with a shipping claim.
9. Contact Information
For questions regarding this Shipping Policy, contact us at the following link:
MusiciansBunker.com/Contact-Us